The Ministry of Home Affairs has asked Twitter to ensure that unlawful and objectionable content is promptly removed from its platform, reports NDTV. It added that the platform needed to act on directives from law enforcement agencies failing which strict legal action would be taken against it. The Centre has also directed Twitter to have a round-the-clock mechanism to deal with requests from law enforcement agencies.

MediaNama has reached out to Twitter for a comment and will update this when we hear from them.

The Union Home Secretary Rajiv Gauba met Twitter’s Global Head of Legal, Policy, Trust and Safety Vijaya Gadde and its public policy head in India, Mahima Kaul, on Monday following which it issued the statement.

  • The Home ministry said that Twitter had been slow in removing or blocking objectionable content in some cases.
  • Compliance for removal of such content had been 60% even when the competent authority issued an order.
  • Twitter was also asked to appoint India-based contact persons for redressal of complaints and “improve their system of response” to legal requests by law enforcement agencies.

The ministry said,

“Specific instances of legal requisitions were shown where Delhi Police had sought for removal of content openly inciting violence where response by Twitter had been neither full nor timely,” the statement said. “Specific legal notices issued by the Delhi Police seeking investigation-related information were also shared with them.”

The Indian government has earlier held meetings with Twitter and other social media platforms such as Facebook, YouTube and WhatsApp to discuss removal of unlawful content.