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Truecaller’s new in-app chat to fight spam and misinformation

Truecaller is launching an in-app chat feature to fight spam and misinformation. The feature is currently in beta stage and will roll out globally by next week, Truecaller told to MediaNama. "We are well-positioned to solve this problem [of spam and misinformation], given that we have been doing it for years for both calls and SMS," Rishit Jhunjhunwala, global vice-president of product at Truecaller, told MediaNama. Truecaller offers a spam caller ID and spam SMS ID on its app. Both these features are based on users reporting numbers which regularly send spam. Truecaller claims to have 100 million daily active users globally, and slightly over 50 million in India. In India, the app is available in 10 languages, although it is primarily used in English and Hindi in the country. Truecaller's approach to spam and misinformation User–based reporting: The app…

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