The app-based concierge service Dunzo has launched in Hyderabad, the company said on social media last week. This brings the number of cities Dunzo is active in to five, after Pune, Bangalore, Gurgaon, and Delhi. This is their coverage map to begin with, according to their blog:
MediaNama has reached out to Dunzo for comment, and we will update this post when we hear back.
Dunzo is reportedly looking to raise $30–40 million in a Series C funding. It is the first company that Google directly invested in in India. It is an app-based delivery service that allows users to get things picked up and dropped off wherever they like, so long as said things fit on delivery agents’ motorbikes. The company ties up with certain stores to make commissions on grocery purchases, and also charges users delivery fees.
Last month, the service launched in a few areas in Delhi, after being available in neighbouring Gurgaon for a couple months. According to an Economic Times report, Dunzo had revenues of $10.8 million in FY17, growing 4x that of FY16. The company also runs a ‘bike taxi’ service in Gurgaon.
Dunzo had raised Series B funding of $12.3 million from Google and existing investors Aspada Investment Advisors and Blume Ventures in December last year. It previously received $650,000, which was followed by a Series A funding of $1.18 million in November 2016.
- Dunzo claims to have completed 5,000 bike taxi trips in Gurgaon.
- As of July this year, it claims to have 4,000 riders in Bangalore, with hopes to expand to 25,000 by the end of 2018.
- It also claims that it would like to grow its tasks from 100,000 monthly to 120,000 daily.
- As of December last year, Dunzo claims to have 30,000 monthly active users in Bangalore and 1,000 riders who complete tasks. It charges a 7–8% commission as per the product or service value.
In April this year, Dunzo launched a subscription service called Dunzox giving its paid users a priority service and support.
Pause on alcohol delivery
Last month, Dunzo stopped delivering alcohol in Karnataka when regulators made noise about online alcohol delivery not being a recognized mode of sale. “Why should we talk to [Dunzo]?” Rajendra Prasad, an excise official in Bangalore told MediaNama. Alcohol deliveries previously accounted for around one in thirty orders for Dunzo in Bangalore, an employee told The News Minute.