PhonePe claims that it has processed over 2 million transactions in offline organized outlets in August, and would like to increase this number to 10 million by December. This, according to the company, is a 20x growth in payment transactions in the last 6 months.

PhonePe has been building its offline payments business to expand its customer base. To this effect, the company acquired Zopper Retail, a hyperlocal point-of-sale platform for small and medium businesses. PhonePe also developed its own PoS device based on Bluetooth technology and QR payments, which can do transactions without being connected to the internet. It has also tied up with several retail chains including Mother Diary, Café Coffee Day, Metro Cash & Carry, Apollo Pharmacy, Barista, Spencer’s, KFC, FoodWorld, Pai International and Goli Vada Pav etc.

The company claims that it is focused on organised retailers due to the visibility and access they get.

PhonePe numbers

  • PhonePe claims that it accounts for 6 -10%  of all non-cash transactions at ‘large organised chains’.
  • The company also attributes a large part of its growth to an increase in the usage of its products in fuel stations, where it claims that POS and QR payments account for 50% each. The POS devices are now being rolled out to fuel pumps across multiple cities, it said.
  • Going forward, however, PhonePe plans to tap the unorganised retail segment, and will deploy manpower to increase its presence, according to its co-founder Rahul Chari.
  • It will also deploy an additional 50,000 POS devices across the country by the end of this month, the release added.
  • According to a report by the Business Standard, PhonePe has over 300,000 offline and online merchant clients.
  • In July, PhonePe claimed that it became the largest UPI-based payments player in the country with a 40% share of the market. Unified Payments Interface (UPI) has reported 235.6 million transactions in July, out of which, PhonePe had claimed that over 100 million monthly transactions.

Tie ups and funding

Since the start of this year, PhonePe began offering a variety of services including tie-ups with IRCTC, GoibiboRedBus, Mumbai Metro and Ola Cabs, whose services would be available directly through PhonePe’s mobile application.  According to data from the National Payments Corporation of India (NCPI),

Last month, Flipkart Payments infused Rs 451.66 crore into PhonePe. Prior to that, it invested Rs 518 crore in PhonePe. The investment is part of the $500 million commitment Flipkart made to invest in PhonePe last year, in addition to the $75 million funds infusion it made since acquiring PhonePe in 2015.

Corrigendum: We have updated the headline to reflect the headline more accurately, we regret the error.