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Dunzo Delhi Done-zo

Concierge delivery service Dunzo has gone live in certain locations in Delhi: Rajpath, Vasant Kunj, Vasant Vihar, Hauz Khas, Greater Kailash, Lajpat Nagar, New Friends Colony, Chanakyapuri etc. while some of the other suburbs like Karkardooma, Mayur Vihar, Civil Lines, Connaught Place etc. are shown to be “outside coverage” area.

We’ve reached out to Dunzo over the Delhi expansion and will update this if and when we hear back. Dunzo responded to our queries saying that, “We’re currently piloting in Delhi to provide Delhi-ites with the ease and convenience that Dunzo provides to users in Bangalore, Gurgaon and Pune. This is a beta launch, and, we’ll be launching very soon in cities across across India.” It however, refused to divulge the number of riders on the platform for Delhi.

Dunzo launched in Gurgaon in July this year, but it is unclear as to whether the company started offering bike-sharing or bike taxi services in the city. It is otherwise present in Bangalore and Pune.

According to an Economic Times report, Dunzo had revenues of $10.8 million in FY17, growing 4x that of FY16.

Dunzo numbers:

  • Dunzo claims to have completed 5,000 bike taxi trips in Gurgaon.
  • As of July this year, it claims to have 4,000 riders in Bangalore, with hopes to expand to 25,000 by the end of 2018.
  • It also claims that it would like to grow its tasks from 100,000 monthly to 120,000 daily.
  • As of December last year, Dunzo claims to have 30,000 monthly active users in Bangalore and 1,000 riders who complete tasks. It charges a 7–8% commission as per the product or service value.

In April this year, Dunzo launched a subscription service called Dunzox giving its paid users a priority service and support.


Dunzo had raised Series B funding of $12.3 million from Google and existing investors Aspada Investment Advisors and Blume Ventures in December last year. It previously received $650,000 in pre-Series A funding from Aspada and Blume Ventures, and angel investors Rajan Anandan and Sandipan Chattopadhyay. This was followed by a Series A funding of $1.18 million in November 2016 from Aspada Investment Advisors.

Pause on alcohol delivery

Last month, Dunzo stopped delivering alcohol in Karnataka when regulators made noise about online alcohol delivery not being a recognized mode of sale. “Why should we talk to [Dunzo]?” Rajendra Prasad, an excise official in Bangalore told MediaNama. Alcohol deliveries previously accounted for around one in thirty orders for Dunzo in Bangalore, an employee told The News Minute.

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MediaNama is the premier source of information and analysis on Technology Policy in India. More about MediaNama, and contact information, here.

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    © 2008-2018 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ