The IRCTC’s live streaming service which offered a peek into its kitchens has reportedly failed almost a week after it was launched, reports The Economic Times.
The Indian Railway Catering and Tourism Corporation (IRCTC) had started live streaming of food preparation in base kitchens on IRCTC’s website in the first week of July in an effort to increase transparency around food preparation & packaging process across Indian Railway network.
CRB @AshwaniLohani inaugurated the live streaming of food preparation in base kitchens on IRCTC’s website. This step will further enhance transparency and public confidence in the food preparation & packaging process across Indian Railway network. pic.twitter.com/ZCfw58hqty
— IRCTC (@IRCTCofficial) July 4, 2018
According to the ET report, instead of the live webcast, the video service apparently streams only a five-minute long recorded video that is played in a loop. Quoting a railway official, ET report reads that the service was launched despite improper infrastructure in place.
This is not the first time that IRCTC’s tech has crashed or have not worked well. Last year, MediaNama had reported that IRCTC tied up with ZoopIndia for online food delivery aggregator, but the site did not work. Even on signing up, the ZoopIndia service would not send a confirmation mail or accept the login on signing in. The entire rollout was poorly executed.