wordpress blog stats
Connect with us

Hi, what are you looking for?

FSSAI directs Zomato, Swiggy & others to delist unlicensed restaurants immediately

The Food Safety and Standards Authority of India (FSSAI) has directed 10 online food order and delivery companies to delist non-FSSAI licensed food operators/restaurants from their platform. These companies include Box8, Faasos, FoodCloud, Foodmingo, Foodpanda, JusFood, LimeTray, Swiggy, UberEats and Zomato. The food authority has directed these 10 companies to immediately delist the defaulting food businesses and submit an action report, along with details of restaurants registered on their platform by 31st July 2018. In February 2018, FSSAI had made it mandatory for e-Commerce Food Business Operators (FBOs) to display FSSAI license numbers of the listed food operators on their platforms and the agreement between both the parties to comply with the Food Safety and Standards Act, Rules and Regulations. In a statement, the FSSAI said that this move is to ensure compliance of food safety rules and regulations. It also noted that there were instances of restaurants/hotels, without the required FSSAI license, allowed to sell food products on the food services platforms. FSSAI added that there were also several complaints of sub-standard food being delivered to consumers through online market aggregators. The Indian Consumer Complaints Forum has about 257 complaints against Swiggy, which includes complaints like bad quality food being delivered via the company. Similar kind of complaints can be seen for Zomato as well as FoodPanda. On that portal, Zomato has about 377 complaints against it, while FoodPanda has about 252. On this development, Zomato's spokesperson in a statement shared with MediaNama said that, "We are fully supportive of FSSAI's intentions…

Please subscribe/login to read the full story.
Written By

Writes about e-commerce, social media, tech and Internet ecosystem.

Free Reads

News

Telecom companies are against a regulatory sandbox, as they think information revealed by businesses during the sandboxing process might be confidential should be out...

News

According to a statement, the executive body of the European Union had also sought internal documents on the risk assessments and mitigation measures for...

News

The newly launched partially open-sourced LLM Grok-1 can be commercially used but not trademarked.

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

Views

News

NPCI CEO Dilip Asbe recently said that what is not written in regulations is a no-go for fintech entities. But following this advice could...

News

Notably, Indus Appstore will allow app developers to use third-party billing systems for in-app billing without having to pay any commission to Indus, a...

News

The existing commission-based model, which companies like Uber and Ola have used for a long time and still stick to, has received criticism from...

News

Factors like Indus not charging developers any commission for in-app payments and antitrust orders issued by India's competition regulator against Google could contribute to...

News

Is open-sourcing of AI, and the use cases that come with it, a good starting point to discuss the responsibility and liability of AI?...

You May Also Like

News

Google has released a Google Travel Trends Report which states that branded budget hotel search queries grew 179% year over year (YOY) in India, in...

Advert

135 job openings in over 60 companies are listed at our free Digital and Mobile Job Board: If you’re looking for a job, or...

News

By Aroon Deep and Aditya Chunduru You’re reading it here first: Twitter has complied with government requests to censor 52 tweets that mostly criticised...

News

Rajesh Kumar* doesn’t have many enemies in life. But, Uber, for which he drives a cab everyday, is starting to look like one, he...

MediaNama is the premier source of information and analysis on Technology Policy in India. More about MediaNama, and contact information, here.

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ

Subscribe to our daily newsletter
Name:*
Your email address:*
*
Please enter all required fields Click to hide
Correct invalid entries Click to hide

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ