WhatsApp has updated its payments privacy policy and has ensured that parent company Facebook will not store any data pertaining to payments, it has also confirmed that its payments feature is built on parent Facebook's payments infrastructure. In an update to its terms of service and privacy policy on payments, WhatsApp has made several clarifications with regard to information that is collected when one agrees to use its payments feature. The company said that it has limited visibility on the Indian consumer’s banking details. The company also allayed fears by clearly stating that it does not have access to the user's UPI PIN, which is used to authenticate transactions, as the PIN is encrypted by software provided by the National Payment Corporation of India (NPCI). It has said that it only collects the UPI PIN to enable payments. We do not retain Customer Payment Sensitive Data (partial debit card number, expiry date, PIN, OTP, or BHIM UPI PIN). WhatsApp does not have access to the BHIM UPI PIN because it is encrypted by Common Library (CL) software provided by National Payment Corporation of India. With regard to data collection by Facebook, WhatsApp said that it "works with service providers including Facebook" to send payment instructions, maintain transaction history, provide customer support, and "keep our services safe and secure." It again clarifies that Facebook has no access to the UPI PIN as it is encrypted. In conformance with our relationship with PSPs, WhatsApp works with service providers including Facebook. To send…
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