Twitter has been criticized for issues such as harassment, bullying, abuse, automated bot-generated spam and more. And the micro-blogging site has been taking multiple steps to battle such behaviour.  Recently, Jack Dorsey, CEO of Twitter, explained through his tweets how the company is improving the health of conversations on its platform. He said that how company has witnessed abuse, harassment, troll armies, manipulation through bots and human-coordination, misinformation campaigns, and increasingly divisive echo chambers, and that it has been accused of apathy, censorship, political bias, and optimizing for Twitter’s business and share price instead of the concerns of society. “This is not who we are, or who we ever want to be,” he said in a Tweet. He said that that the company is working on determining the health of conversation, based on indicators like shared attention, shared reality, a variety of opinion, and receptivity to start with, and it will continue to work on the indicators. Twitter is also seeking help by opening up an RFP process to cast the widest net possible for ideas and implementations. Earlier, in a series of updates in its guidelines and rules, Twitter had implemented changes in their policy to reduce hateful imagery, violent threats and groups inciting or glorifying brutality.