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RCom customers can now generate mobile number porting codes from its website

Reliance Communications (RCom) has started allowing its customers to generate Unique Porting Code (UPC) directly from its website. The UPC Code for MNP option can be found on the right-hand side of the homepage, below the list of options starting with Recharge Online, Bill Payment, etc. Clicking on it opens a popup, where customers needs to enter their RCom mobile number, the SIM number (which is printed on the underside of the SIM card), and an alternate number to receive the UPC code. This was first reported by TelecomTalk.

Customers can then approach other telecom service providers with this code to commence the Mobile Number Portability (MNP) process.

Last month, the Telecom Regulatory Authority of India (TRAI) had extended the deadline for RCom customers to port out of the network from January 31, 2018 to March 20, 2018, which itself was an extension of the initial deadline of December 31, 2017.

From December 1, 2017, RCom discontinued its 2G/GSM services in Andhra Pradesh, Haryana, Maharashtra, UP (East), UP (West), Tamil Nadu, Karnataka and Kerala licensed service areas, and its CDMA services in Delhi, Rajasthan, UP (West), Tamil Nadu, Kerala, Karnataka, West Bengal, Gujarat and Kolkata licensed service areas. Following this, the telco informed that it “has decided to adopt a 4G focused strategy for profitable growth of its wireless business. Accordingly, RCOM will be optimizing its 2G and 3G footprint, and related infrastructure and human resources, with effect from 30 November 2017. The Company’s 4G-led strategy will be executed, as at present, on the back of capital-light access to India’s most extensive 4G mobile network, through already operational spectrum-sharing and ICR arrangements with Reliance Jio.”

Towards the very end of last year, Reliance Jio had announced that it will acquire the wireless infrastructure assets, including towers, optic fibre cable network, spectrum, and media convergence nodes (MCNs) of Reliance Communications and its affiliates in an all-cash deal.

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Financials and user metrics

For the quarter ended December 31, 2018, RCom reported a net loss of Rs 130 crore, which was a significant improvement from losses worth Rs 2,712 crore reported in the previous quarter. The company mentioned that this sharp drop in quarterly losses was due to their planned exit from consumer business, which comprised of wireless, direct to home and PCO.

As per data released by TRAI, RCom had 33.17 million connections in December 2017, of which only 9.11% or 3.02 million were active connections. In November 2017, the telco had nearly 16.5 million active connections, of which close to 13.5 million have either ported out or left the network.

Aircel port out codes

Last month, TRAI directed Aircel to issue additional UPC codes to allow its subscribers the facility to switch service providers, after the telco filed for bankruptcy with the National Companies Law Tribunal. In this case, TRAI has also allowed porting of numbers before the otherwise mandatory minimum 90-day activation period. Aircel has time till April 25 to comply with the order.

As of December 2017, Aircel had 84.93 million connections, of which 52.1 million were active connections.

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