Bangalore-based concierge-like task management startup Dunzo has raised Series B funding of $12.3 million from Google along with existing investors Aspada Investment Advisors and Blume Ventures, reports VCCircle.
The chat-based app had recieved $650,000 in pre-Series A funding from Aspada and Blume Ventures, and angel investors such as Rajan Anandan and Sandipan Chattopadhyay. After that, it raised Series A funding of $1.18 million in November last year from Aspada Investment Advisors, as per the VCCircle’s report.
Dunzo has around 30,000 monthly active users in Bangalore and has 1000 riders who complete tasks for users, as indicated by this Economic Times report. The startup also charges a 7-8% commission as per the product of service’s value/ The startup has an almost cult-like following in Bangalore and their agents even fulfill small tasks as buying and delivering a pack of cigarettes.
Dunzo was founded by Ankur Aggarwal, Dalvir Suri, Mukund Jha and Kabeer Biswas in 2015. The Dunzo app uses Artificial Intelligence (AI) and human operators together for easing a user’s routine tasks. The app basically has a chat interface, on which users can assign a task, and Dunzo team does that for you. It currently focuses on four main categories: shipping packages from point to point, buying, home service & repairs. The company currently operates in Bangalore and Pune only.
We have written to Dunzo for more details and their plans. We will update the post as soon as we hear back from them.
Remember Google’s Aero?
Note that Google its own food delivery and services app called Aero in India. It had launched it quietly in April this year. Areo is available for download on the PlayStore and currently offers services in only certain localities in Mumbai and Bengaluru. However, when it comes it the AI side of things, Areo can beat Dunzo but on the delivery side of things, not so much and would require Google to invest in a delivery fleet.
But Areo functions as an aggregator and features local restaurants, food delivery services, and home services such as carpentry, plumbing, electricals, from other task service companies. Users can pay for services and food deliveries using cards, net banking or pay cash on delivery of services.
Besides Google’s own Aero, Dunzo competes with likes of UrbanClap, Zimmber, and also JustDial which aggregates listings for services, restaurants, and shops. On the concierge services such as Bookmychotu and DoneThing, which operate in the Delhi-NCR region, also compete with Dunzo.