In order to facilitate the availability of FASTags for electronic toll collection, NHAI has taken two steps in consultation with RBI and NPCI . These include online sale of FASTags and offline sale through Common Services Centre (CSC) near toll plazas.
FASTag can also be purchased online from issuer banks websites/NHAI website/ IHMCL website and will be delivered by courier at the door step of the purchaser. It is expected that this move will increase the sale of FASTags by improving availability and access.
Apart from the online sale, starting from August 18, 2017, FASTags can also be bought from sale points of Common Services Centre (CSC) to be set up near toll plazas. Common Services Centers (CSCs) are access points for delivery under ‘digital India’ mission. The main purpose of these centres is to provide a physical facility for delivery of e-services of the Government of India In various locations, especially those which lacks internet and computer facilities.
At all the toll booths on national highways, at least one exclusively lane will be dedicated to FASTag vehicles. The exclusive one lane for FASTag vehicles will be operational with effect from 1 September, 2017.
FASTags: In April, NHAI adopted electronic payments using FASTag prepaid RFID tags. FASTags, were originally introduced in 2014; vehicles owners can embed these tags on windscreens to pay toll fees at e-toll plazas. In July, Oxigen Wallet started allowing its customers to recharge their FASTag stickers on the Delhi-Noida-Delhi (DND) flyway tolls. In June, the NHAI said it would open dedicated FASTag lanes at 48 different toll plazas on Delhi – Mumbai, Mumbai-Chennai Corridors.
Earlier, NHAI also enabled cashless payments at Toll booths via mobile wallets. In November 2016, MobiKwik said that the mobile wallet can be used at 391 toll booths on Indian Highways for the cashless payment method. Before that, Paytm said that commuters can pay highway tolls at 40 toll plazas across the country. MobiKwik users will need to download and install the mobile app and scan QR codes printed at toll plazas. After scanning, the app will display the name of the toll plaza along with the lane number. User inputs the amount to be paid along with their vehicle number to complete the transaction.