Online cab aggregator Ola, and Uber has entered into an alliance with the Airport Authority of India (AAI) to set up designated cab zones at five AAI-run airports including Kolkata, Chennai, Pune, Bhubaneshwar, and Lucknow. While Ola will set up Ola Zones and Ola Kiosks at four airports including Kolkata, Chennai, Pune, and Lucknow, Uber will provide similar services along with on ground assistance to direct riders to the car pick-up zones at the cities as well. The partnership with AAI will enable Ola and Uber driver partners to park their vehicles at a designated area at airport and then pick up customers from there. These zones will have dedicated signage will direct riders to the pick-up location for their Ola and Uber. While these zones serves as a designated pick-up and drop-off points, the Kiosks will be manned by cab aggregators' representatives at all times, to ensure cab booking even without a smartphone or the cab booking app. Ola claims that this will bring down the Estimated Time of Arrival (ETAs) to as low as 2 minutes in these four airports. Salman Adds: The 2 minute ETA claim isn't justifiable. The last time I tried to get a cab from one of these "designated kiosks", severe traffic congestion inwards to Bangalore Airport, increased the waiting time to more than 15-20 mins. This is because most cabs within the kiosks get booked on a first-come-first-serve basis. When the number parked cabs within the kiosk get exhausted, nearby Ola drivers are alerted for a ride. But they pick…
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