Amazon has launched Chime, a managed communications service, for communications in corporate settings. The platform runs on AWS and lets users communicate via voice, video and chat with users inside and outside the organization.
Chime is available as an app on iOS, Android, Windows, and Mac, and chats are synchronized across devices. The company charges no minimum fees, instead charging for what is used, per user per month. The service is available in 3 editions: Chime Basic for 1:1 voice and video calls, to use chat rooms etc., Chime Plus with the added ability to share screen during meetings and integrations with the company directory, and Chime Pro with more features like scheduling, recording meeting, personalized meetings for up to 100 people.
Amazon is also partnering with Level 3 Communications and Vonage, with Level 3 offering Chime as part of its Unified Communications and Collaboration Services portfolio, while Vonage will include Amazon Chime in its business communications plans at no additional cost.
With this Amazon will compete with the likes of Skype for business and Cisco’s WebEx service, which offer similar features. The service is a natural extension for Amazon’s cloud platform, which offers various products like AWS IoT, load balancing, storage, data pipelines, data warehousing, push messaging services, etc. In its recent concall, Amazon mentioned that AWS currently has over 1,000 services and features.