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BHIM app crosses 10 million downloads in 10 days

BHIM has crossed more than 10 million downloads within 10 days on the Google Play Store, the Prime Minister’s Office said in a statement. BHIM is probably the first bank-independent UPI application, it needs to be stressed that it is not built by the government but the by the National Payments Corporation of India (NPCI), a private entity run by Indian Banks Association (IBA) and supervised by the Reserve Bank of India (RBI).

Currently it is only available for Android users and UPI apps for iOS is yet to be released. To give perspective, Patym, the largest mobile wallet in terms of users, said that it hit 50 million downloads on the Play Store in November 2016. The Paytm wallet was launched in 2014.

That said, there maybe many users who download the application and uninstall it after a try.

Earlier in the week, the secretary of the Ministry of Electronics and Information Technology (MeITY) tweeted that the BHIM app crossed 7 million downloads and that it has processed 1 million transactions.

BHIM was developed in the aftermath of the demonetization of Rs 500 and Rs 1000 currency notes on November 8 and will allow users to generate a virtual payment address and link a bank account to it which can serve as a financial address for payments eg: shashidhar@npci.

Although my colleague Salman pointed out that BHIM app is still buggy and needs more polishing. For instance, it lacks language support for most Indian languages, which means that it is inaccessible for those users in India who do not have the ability to write English or Hindi.  Though the UPI is designed to be inter-operable which will let user manage multiple bank accounts through a virtual payment address, the BHIM app does not allow linking of multiple bank accounts.

Currently there are 31 banks live on BHIM via UPI and transactions are limited to Rs 10,000 per transaction and up to Rs 20,000 per day.

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