Facebook has introduced a host of new features to the platform including tools for getting and organizing recommendations, discovery of local events and other ways of interacting with businesses, such as ordering food or requesting an appointment, the company said in a blogpost.
Other than this, users will also be able to request a quote for a business, and even get tickets for movies and events. The company has partnered with Fandango, Ticketmaster and Eventbrite for ticketing for free and paid events from the event’s Facebook page. It also added a new recommendations bookmark that lets users ask questions or help friends with answers.
However, these features will be available in the US for now, with no word on launches in other countries. Facebook mentions that it will continue to add more features for businesses to communicate with customers, likely before looking for an international launch.
Facebook has in recent times been exploring means to make events, business listings and such more visible and useful to users. For example, earlier this month the company launched an ‘Events from Facebook’ mobile app, with which the company will likely integrate its ticketing feature as well. At the time, we mentioned that Facebook could also be targeting event booking and ticketing and further push to compete with player like BookMyShow, Explara, etc. as well.
Note that Facebook earlier introduced money transfers and payments over Messenger in March last year and had partnered with Strip, Visa, MasterCard, American Express, and PayPal for the same. It also allows businesses to accept payments via Messenger without redirecting users to an external platform. Interestingly, the company had to shut down its classifieds space Marketplace a day after its launch, due to illegal listings. Just last month, Facebook also launched Groups Discover, a platform where users could browse groups by category and get recommendations based on friends, location and interests.