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How Reliance Communications’ VoIP recharge pack works


Reliance Communications’ (RCOM) newly launched VoIP recharge pack for Rs 39 will offer 300 minutes of calling via VoIP apps like Skype, WhatsApp, Viber, etc, along with 200 MB of data. Only when a customer makes voice calls via VoIP apps, their charges will be billed from the 300 minutes benefit; every minute (in VoIP) is equal to 0.7 MB of data, and data charges will be deducted accordingly (from the 200 MB benefit), a spokesperson from Reliance Communications told MediaNama. The pack will however provide access to all websites, apps, and services, without any restrictions, since RCOM will charge users from the same 200 MB data offered by the pack.

The recharge pack named as ‘Calling Ka Naya Tareekais currently live in Gujarat circle and will later be expanded into more circles the company said. Customers in Gujarat, who are on RCOM’s 4G LTE network, will however need to acquire a 4G SIM card to avail faster speeds, and SIM cards will delivered to their homes on demand.

Hungama streaming pack: Last month, Reliance Communications introduced ‘MovieNet’ recharge pack for its users that provided access to Hungama’s services including movies, music for free. The pack includes 2.5GB of ‘any use data’ as well as 1.25GB of ‘anytime data’, other than 1.25GB of night use data, starting at a price of Rs 235 per month. Users however can utilize the bundled data in with the pack for browsing or accessing internet without any restrictions, and as such does not violate net neutrality.

4G roll out: RCOM started rolling out its 4G services Pan-India since June, while telecom circles including Mumbai, Maharashtra received 4G presence before June. Customers looking to upgrade their postpaid connections had to send a one-time SMS for approval; prepaid users needed to purchase a 4G SIM card from a Reliance Store or a retailer. More on this here.

CDMA to 4G migration: RCOM initiated CDMA to 4G migration by notifying customers in early April. At that time the company said it would shut down CDMA services in all of its telecom circles starting June except in 4 circles of Rajasthan, Tamil Nadu, Kerala and Karnataka, In these 4 circles, RCOM will migrate its CDMA subscribers onto its GSM network.

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During the company’s Q4 FY16 earnings call, RCOM’s CEO (consumer business) Gurdeep Singh said that CDMA migration will be carried out in phases, circle-by-circle and that they hope to conclude the process in the next two months, i.e., end-July. For this, RCOM will free up existing spectrum subjected to regulatory approvals.

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