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DTDC launches last mile logistics


Courier and logistics company DTDC has rolled out last-mile logistics services for startups, SMEs, and bigger companies across 7 fulfilment centers in Delhi, Noida, Bangalore, Chennai, and Hyderabad. It plans to expand this service to other cities as well, but does not mention a timeline.

The service will manage online orders directly from a seller’s or merchant’s website as well as from multiple domestic and international ecommerce platforms like Lazda, Zalora, Amazon, Flipkart, Paytm, Snapdeal among others. DTDC’s technology platform for order fulfilment will be integrated with these market places as well as logistic service providers. DTDC claims to assist businesses with handling capacity of up to 500,000 outgoing orders and 750,000 incoming SKUs on a daily basis.

The online fulfilment solution also provides pick up service from vendors, quality control, serialization, real time inventory and order management, packing, and shipping services. It also manages invoicing, payment reconciliation, cataloguing and host of other value added services.

“DTDC aims to bring offline consumers online with their value added services such as registration at marketplaces, packaging solutions, multiple market place integration etc,” the company said in a statement.

Shipsy funding: In April, DTDC invested $1 million in Shipsy, a Gurgaon based company which provided logistics services but now has moved to being an integrated analytics platform service

Logistics for startups: In 2013, DTDC had launched DotZot that offered logistic solutions specialized for e-commerce retailers. DotZot offered return and exchange programs bundled with a separate collect-on-delivery service, warehousing solutions and packaging service for retailers. Besides these services, DotZot also allowed customers to track their shipments and a location/service finder to search for DTDC’s services available in a particular locality.

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Ecommerce site: In 2013, the company had launched an e-commerce site with a focus on Indians who wanted to send gifts to relatives abroad. However, the website seems to be shutdown currently. At that time, it sold clothes, sweets, bags and accessories and Diwali packs to US at a rate of Rs 399 per kg for items booked through the site.


A notable player who is already competing in the last-mile delivery category include Delhivery, whose solutions were reportedly used by Zomato for its food delivery service. It had raised around $85 million in series D in May last year. The company had even invested in its rivals including Opinio, which is another last-mile delivery startup, and made another investment in shipping services startup Parcelled.in.

Jugnoo is another competitor for DTDC; it provides hyper-local delivery service “Fatafat”, which was re-launched recently, on-demand B2B logistics named DoDo deliveries, and it is also into the auto-rickshaw aggregator business.

Other developments:

-Flipkart’s logistics company Ekart had launched a courier service called Ekart Courier in May. Earlier in April, Ekart extended its logistics support to Paytm.
-Online grocery delivery service PepperTap shut down its grocery delivery operations in April, and said it will pivot into logistics business.
-In March, Agarwal Movers Group, a packing and moving company, had invested Rs 100 crore (~ $14.9 million) in Delhi based Trucking Cube, a logistics provider which offers metal containers according to volume to transport consignments.
-In February, Logistics company Xpressbees raised $8 million in a round of funding from SAIF Partners and Vertex Ventures
-Around the same month, CraftsVilla, an online marketplace for Indian products, acquired the on-demand shipping service provider Sendd for $4.5 million,

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