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TinyOwl’s Harshvardhan Mandad on its plans to roll out deliveries with Roadrunnr

Earlier this morning, we wrote about food ordering service TinyOwl shuttering its food delivery operations in all cities except Mumbai. In a conversation with MediaNama, the company's co-founder Harshvardhan Mandad told us that it plans to relaunch services, with Roadrunnr (a company it is expected to merge with). Currently, the company claims to have 1 million users (both Android and iOS combined) across all cities. MediaNama: What was the rationale behind shutting down food delivery? Mandad: We're relaunching our services with full delivery, and we're going with Roadrunnr for this. The deal is not yet closed but the intent is there from both the companies. We've started working on the integration, that is why this service update. We’re launching in some localities where we have the delivery fleet and others will get updated when we launch the new service. This will be sequentially and not parallely. We cannot launch in 6 cities in one go and this is a practical call to take, to improve the kind of service and delivery. MediaNama: What exactly do you mean by full delivery? Mandad: Right now, at TinyOwl, we're not controlling the (food) deliveries, with Roadrunnr, we'll have full delivery, like we'll be controlling every delivery via our delivery boys, which will result in fast delivery. The delivery through Roadrunnr is crowdsourced, the delivery boys are not on the payroll of either company. It's like Uber, you can login at any time and deliver for a cost per delivery. This model improves the service as well. These drivers…

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I'm a MediaNama alumna from 2015-16 (remember TinyOwl?) now back to cover e-services like food and grocery delivery, app based transport and policies, platforms and media in India.

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