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Helpchat users can now book Jugnoo rickshaws over the app


Auto rickshaw aggregator Jugnoo has tied up with personal assistant platform Helpchat to enable rickshaw booking from the latter’s app, reports Economic Times. The tieup will help Helpchat users plan and book end to end journeys with a combination of local buses and trains, auto rickshaws and cabs etc.

Note that Helpchat already has similar tie ups with aggregators like Uber and Ola. As an introductory offer, Helpchat is offering 100% cashback on the 1st auto booked either on Ola or Jugnoo through its app till the end of this month.

Helpchat, which works as a virtual messaging assistant, provides mobile and DTH recharge services, gadget tech support, travel ticket booking, holiday package guidance, coupons, deals, product search, stylist support, at home beauty services, movie tickets, gift orders and suggestions, on demand laundry, ordering from local grocery shops, home services and direct chat with businesses through its Android and iOS apps.

Founded in May 2015 by Ankur Singla, Akosha, the Delhi-based online customer feedback platform had rebranded to Helpchat in July the same year. In September 2015, Helpchat acquired the Mumbai-based startup Niffler for an undisclosed amount, to expand its services to Mumbai and Pune. In August, HelpChat had appointed Deena Jacob as its Chief Financial Officer and in October it laid off 100 employees.

Jugnoo Fatafat: Earlier this month, Jugnoo restarted its hyperlocal delivery business by re-launching its ‘Fatafat’ service. Starting its operations in Chandigarh, the delivery service will be launched in Gurgaon and the NCR region in June. The service is currently restricted to delivering vegetables and fruits through the company’s network of autorickshaws, with a few auxiliary items like dry fruits and frozen products.

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Jugnoo funding: Jugnoo, which started operations in 2014, claims its autorickshaw aggregation business to have expanded to 10,000 autorickshaws registered on its network in over 20 cities. In April this year, Jugnoo raised $10 million in series B funding led by Paytm, Snow Leopard and others. The company had previously raised an undisclosed amount of funding from Paytm in November 2015 for 20% stake. In June 2015, it raised $5 million in a series A round of funding from Snow Leopard with participation from Paytm.

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