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Bihar Police to use smartphones for internal communication & citizen grievances


The Bihar Police force will soon come equipped with smartphones, reports NDTV. The initial initiative will consist of distributing 1,390 smartphones, at the cost of Rs 2.08 crore, to use WhatsApp, Twitter, Facebook and email communication with each other.

According to the report, the Home Department has cleared a proposal to purchase smartphones for all police officers in Bihar, although it’s not clear by when this will be implemented. As of now, the cops are equipped with walkie talkies, and with smartphones, will have a more efficient way of communicating over a distance. This move will also enable users to directly contact police personnel in case of emergencies.

Bangalore police: Earlier this month, Bangalore City Police started allowing citizens of Bangalore to send complaints via WhatsApp and SMS. In July last year, the agency said that residents could use Twitter’s live streaming app Periscope to record videos of crimes and vehicles jumping traffic signals among other offences.

In February 2015, it launched an initiative where residents could report traffic violations through  its ‘Public Eye’ web and mobile applications. In February 2015, it launched an initiative where residents could report traffic violations through its ‘Public Eye’ web and mobile applications.

Delhi police: Last month, the Delhi Police said that it plans to using a ‘predictive policing’ mechanism in partnership with the Indian Space Research Organisation (ISRO). According to the cops, the system will help crime control and law and order and security management through analysis of relevant data and patterns.

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Digital initiatives by the police in India:
– In October 2015, the Odisha Police launched an e-FIR system under the Crime and Criminal Tracking Network and Systems (CCTNS) project, which has been sponsored by the Centre. This will allow the citizens in the state to file their complaints online across 531 police stations in the state.

– In August 2015, the Delhi traffic police launched an SMS alert service for users in case of traffic jams, water logging, accidents, roadblocks or traffic diversions,. The Ministry of Communications and Information Technology will also provide bulk SMS service free of cost to the Delhi Police for this initiative for one year.

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