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Freshdesk acquires online collaboration platform Framebench

Chennai-based customer support platform Freshdesk has acquired Framebench, an online collaboration platform that enables teams to share, review and comment on videos, images, documents and presentations etc., reports YourStory. The acquisition is an all cash and stock deal. Post acquisition, Framebench will not accept and further purchases or renewals of its product. However, the company will still support existing customers. The company will also roll out support for Freshdesk customers, as it mentions that its current features will start appearing for Freshdesk customers. This is Freshdesk’s fourth acquisition. In December, the company acquired Konotor a marketing and customer relationship manager for mobiles for an undisclosed amount. It had previously acquired Frilp in October and 1Click.io in August. Frilp is a social recommendations platform while 1Click.io provides customer support services. Founded in October 2010, Chennai-based Freshdesk provides a cloud-based customer support…

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