Online food ordering startup Foodpanda has laid off 15% of its staff across verticals, to become 'sustainable and profitable'. Multiple publications state the number to vary between 300-500 employees. Foodpanda claims that it has reduced manual intervention and hit 98% automation rate in order processing, thus leading to cutting its workforce. Foodpanda’s restaurant management app does order automation as well as syncing of operational hours and menu item configurations. According to its press release, the laid off foodpanda employees will be assisted in getting new jobs and provided their remunerations through a platform it has set up. Financial Express reports that Foodpanda currently has 2,200 employees including 1,200 delivery personnel. The same report adds that the company’s customer platform won’t be affected due to the layoffs. A Mint report states that it will also stop operations in 6 cities including Kolkata, Chennai, Nagpur and Coimbatore, resulting in job cuts of delivery personnel not on its payroll. According to the report, foodpanda delivers 20% of its total orders through its last mile delivery, while the rest is outsourced to vendors picking up and delivering the food and restaurants who deliver food themselves. (Related read: Mint’s The trouble with Foodpanda) In the statement, Saurabh Kochhar, CEO of Foodpanda India, said that although it introduced new services in 2015, it has limited its delivery services to selective restaurant partners. It rolled out last mile delivery technology in 2015, to take further control of the delivery process, and claims to have reduced the average delivery time…
Please subscribe to MediaNama. Don't share prints and PDFs.
You May Also Like
News
Google has released a Google Travel Trends Report which states that branded budget hotel search queries grew 179% year over year (YOY) in India, in...
Advert
135 job openings in over 60 companies are listed at our free Digital and Mobile Job Board: If you’re looking for a job, or...
News
By Aroon Deep and Aditya Chunduru You’re reading it here first: Twitter has complied with government requests to censor 52 tweets that mostly criticised...
News
Rajesh Kumar* doesn’t have many enemies in life. But, Uber, for which he drives a cab everyday, is starting to look like one, he...