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#ChennaiRains: Citizen and company initiatives for citizens of Chennai


After a disastrous downpour in Chennai, help from citizens across the world, the government and army, private companies and through social media has been helping stranded citizens in multiple ways. Some of the initiatives taken by citizens through social media:

Formed multiple groups and pages on Facebook:

Chennai Floods Facebook Group is asking citizens to log (Google Doc link) area and road status updates in the city and lists emergency phone numbers, including flood control room, emergency and helplines. Route updates and area information

#ChennaiRainsHelp and ChennaiVolunteers on Facebook.

– For emergencies, people can post to the Chennai Rain Relief 2015 Facebook page which is seeking and publishing information about different areas.

Set up Twitter handles:

– Users set up information channels through CRTeam2015, Sowmya Rao, Siddharth, ChennaiRains, ChennaiCares using #chennaimicro or #chennairains or #chennairainshelp #chennaifloods

Other documentation and updates for help:

– An API documenting help, phone numbers and aid details updated every 5 minutes. (via)

– Reddit users compiled a list of helpful info across areas.

– Live updates via Reddit.

– Offer or ask for help here and here.

– Crowdsourced list of places and people offering shelter here, also includes help offered in the form of mobile talktime, food items, sanitary needs, water, clothes, transport, accommodation, p2p communication and links to donate.

– A graphical plot of people needing help as of 3 December.

What to do in case your house is flooded.

– A list of petrol pumps offering fuel here.

How to make a mobile battery charger.

– A list of routes to leave Chennai.

– Chennai army helpline number: 9677066100

– Bangalore citizens carrying relief for Chennai citizens, Hyderabad citizens offering help.

– In case one needs help here, here and rescue help (personal help, aid and relief material, all Google Doc links), or is offering help (Google Doc link), check this for more details.

– A list of emergency help numbers, food items and medicines to store, emergency contact updates for electricity here.

Set up donations through crowdfunding and campaigns:

– Money donations can be made nationally and internationally from here (with account details).

– Those who have already donated can find further emailing info here.

– Milaap Fundraising

– GoFundMe crowdfunding





What companies are doing:

– Google crisis response is listing all sorts of information, including emergency helpline numbers, crowdsourced list of places, flooded streets and other flood resources.

– Facebook activated its safety check feature for people in Chennai. The company is also using the #ChennaiRainsHelp tag to raise awareness about the issue.

– Ola has handed over boats to the Fire and Rescue Department of Tamil Nadu who have deployed them in Saidapet and Ekkattuthangal. They can be reached at 044-28294121. It is also providing Safety zones for free food and accommodation, medical supplies and first aid kits: 044-25330741 or 9840641950.

– Uber is offering free rides in the city.

– Vodafone: Water & refreshments will also be provided at the currently open 16 centres.

FireChat will take you directly into the chatroom after downloading the app. Illustration here (Google Doc link) and a short video.

– Paytm is offering free recharges to people with Chennai numbers. Call at 18001030033 and share the mobile number of the flood victim, to recharge it with Rs 30 of free talktime.

– Skype users can make international Skype calls to landlines and mobiles in Tamil Nadu for free.

– BSNL is offering 7 days of free calls. Airtel is offering a talktime credit of Rs 30 and data of 50MB with a 2 day validity for prepaid customers.

– Vodafone has launched a helpline – call 1948 and enter a Vodafone number from Chennai to receive an SMS within 2 hours with the last called location. Alternately message your and the missing person’s name and Vodafone number to @VodafoneIN. Citizens can also make free calls & send sms from @VodafoneIN stores.

– Practo will update a list of available doctors every hour. The list can be found here in an excel sheet format.

– DocsApp is offering free online consultations for Chennai residents, either over the app or by calling 8039515152 to talk to a doctor.

Buy a meal for flood victims through Zomato. The company is letting users buy a meal for 2 for Rs 100, a meal for 4 for Rs 200 and a meal for 100 for Rs 5000.

– Foodpanda will deliver to various affected parts of Chennai via its delivery team: 7,000 food packets to feed over 15,000 people

Image Credit: Twitter

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