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Odisha Police launches e-FIR system; registration doesn’t work

The Odisha Police has launched an e-FIR system under the Crime and Criminal Tracking Network and Systems (CCTNS) project, which has been sponsored by the Centre, reports TOI. This will allow the citizens in the state to file their complaints online across 531 police stations in the state. The portal www.citizenportal-op.gov.in (inaccessible at the time of writing) will allow people to lodge complaints, request the copy of an FIR, tenant verification, apply for procession license, permission for protests or strikes, request a character certificate, carry out employee verification, file a request for lost property and complaints for missing persons. Alternatively, users can also check the ‘Citizen Portal’ link (under Citizen Corner) on the Odisha Police website. Users will need to create a user ID and provide personal details before filing complaints. After lodging the FIRs, they will be asked to visit the respective police stations to complete formalities for further investigation, but will be able to track the progress of their cases online. Note that there’s also a ‘transgender’ option while filling out details for an account, Odisha Police FTW! I tried registering on the website and am still awaiting the OTP to my mobile phone. The worst part is that the site actually displays the typed password as against masking it with ***. After clicking on submit a couple of times (once it told me user ID not available after marking it available when I entered it), the page was redirecting to itself and not completing the registration. 53,000…

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I'm a MediaNama alumna from 2015-16 (remember TinyOwl?) now back to cover e-services like food and grocery delivery, app based transport and policies, platforms and media in India.

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

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