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Odisha Police launches e-FIR system; registration doesn’t work

odisha police

The Odisha Police has launched an e-FIR system under the Crime and Criminal Tracking Network and Systems (CCTNS) project, which has been sponsored by the Centre, reports TOI. This will allow the citizens in the state to file their complaints online across 531 police stations in the state.

The portal www.citizenportal-op.gov.in (inaccessible at the time of writing) will allow people to lodge complaints, request the copy of an FIR, tenant verification, apply for procession license, permission for protests or strikes, request a character certificate, carry out employee verification, file a request for lost property and complaints for missing persons. Alternatively, users can also check the ‘Citizen Portal’ link (under Citizen Corner) on the Odisha Police website.

Users will need to create a user ID and provide personal details before filing complaints. After lodging the FIRs, they will be asked to visit the respective police stations to complete formalities for further investigation, but will be able to track the progress of their cases online. Note that there’s also a ‘transgender’ option while filling out details for an account, Odisha Police FTW!

I tried registering on the website and am still awaiting the OTP to my mobile phone. The worst part is that the site actually displays the typed password as against masking it with ***. After clicking on submit a couple of times (once it told me user ID not available after marking it available when I entered it), the page was redirecting to itself and not completing the registration.

53,000 FIR copies against 76,000 registered FIRs provided since launch
The Odisha police had launched a pilot program (phase one) in November last year with 36 police districts in the state. According to the eGov Reach website, 53,000 FIR copies had been given to complaints against 76,000 registered FIRs since launch. CCTNS facilitated collection, storage, retrieval, analysis, transfer and data and information sharing with the police establishments across the country.

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30,000 police personnel trained to handle CCTNS
At the time, Odisha Renewable Energy Department would supply solar power to 181 PCs where the most electricity supply problems took place, while 85 PCs would get VSAT for intranet connection, where internet facilities were not available. The State Crime Records Bureau had reportedly trained 30,000 police personnel across 36 police stations and opened 43 training centres to handle the CCTNS.

Check out our E-governance, M-governance, and Government coverage.

Image Credit: Flickr user Steve Browne & John Verkleir

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I'm a MediaNama alumna from 2015-16 (remember TinyOwl?) now back to cover e-services like food and grocery delivery, app based transport and policies, platforms and media in India.

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.



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