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Freshdesk appoints Nishant Rao as COO

Online customer support platform Freshdesk has appointed Nishant Rao as COO, reports VCCircle. Rao will join in November and be responsible for all non R&D aspects of Freshdesk. Rao joins Freshdesk from LinkedIn, where he was the country manager for India for almost 3 years. At the same company, Rao worked as the director of business operations and head of global sales strategy for about 1.5 years. Prior to that, he worked as a senior engagement manager at McKinsey & Co, a senior software developer and development lead at Ariba for almost 5 years, a member of the founding team at Epicenter Technologies for over 4 years, a software development intern at Microsoft for 5 months and as the same at National Instruments for 4 months. Rao is on the advisory board of the National Committee on Skill Development of…

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I'm a MediaNama alumna from 2015-16 (remember TinyOwl?) now back to cover e-services like food and grocery delivery, app based transport and policies, platforms and media in India.

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

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