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Dineout acquires restaurant management solution inResto

dineout

Times Internet’s table reservation platform Dineout has acquired Bangalore-based restaurant management company inResto. Dineout says that it will now offer an end-to-end restaurant management with inResto’s product which offers hotels a dashboard to manage table reservations, home delivery, takeaways, customer feedback, mobile payments, and loyalty programs.

Following the acquisition, the team at inResto will be joining Dineout’s team in Bangalore. Dineout currently claims that it has listings of over 20,000 restaurants in seven cities and has real-time reservation enabled at over 2000 restaurants. Earlier in July, TimesCity was split into three separate services: Dineout, Whatshot.in and Filmipop.

In April 2014, TimesCity acquired  DineOut, but the company had refused to disclose the terms of the deal. TimesCity had tied up with the company in 2013 when it introduced the table booking feature on its website. The service had signed similar deals with other restaurant booking services such as BookYourTable and Mobikon too.

In June 2014, Times City had introduced table reservations via Twitter and had said that it was like a concierge service and will be useful for people who are in a hurry.

Competition

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– In April this year, Zomato acquired US-based restaurant reservations and table-management platform NexTable in a cash and stock deal. Following this, NexTable was renamed Zomato Book. Zomato also bought cloud-based restaurant point-of-sale (POS) product MaplePOS for an undisclosed amount and renamed the product as Zomato Base. Base is an Android based POS which uses custom hardware for a customisable product experience. It also has an inbuilt payment solution which would accept debit and credit card payments. Zomato Base would offer menu, inventory and recipe management along with CRM, analytics, e-receipts, offline transactions, payment gateway integration and a “stealth” feature which is coming soon.

– In November 2014, directory services JustDial launched an application for restaurant booking. JustDial CEO VSS Mani had said the restaurant vendor application would enable restaurants to better manage table reservations, customer orders and home delivery orders. More importantly, it would provide JustDial access to accurate available inventory for a restaurant.

– In September 2014, New Delhi-headquartered online restaurant reservation service and deals site TableGrabber launched a new pricing and reservation strategy platform for restaurants called RezGuru.

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