wordpress blog stats
Connect with us

Hi, what are you looking for?

Helpchat appoints Deena Jacob as its CFO

Virtual messaging assistant app Helpchat, previously known as Akosha, has appointed Deena Jacob as its chief financial officer. Jacob joins Helpchat from TaxiForSure, where she was the head of finance for almost 2 years. Before TaxiForSure, Jacob worked as the head of finance at furniture portal Zansaar.com for two years. Prior to that, she was a business research lead at Ernst & Young for over a year, a vice president at Amba Research for over 5 years, a solutions manager at ICICI Bank for a year, assistant manager of finance at Aditya Birla Minacs for 2 years and assistant manager at Deloitte & Touche for a year. Akosha-Helpchat rebranding: Mid last week, Delhi-based online customer feedback platform Akosha rebranded to HelpChat, which works as a virtual messaging assistant. Akosha will shut its complaints redressal platform.  For its rebranding exercise, it tied up with Mumbai based Ogilvy & Mather and Open Design for the brand, logo and market services. Note that HelpChat does not currently have a website, only an app. The company found that since the nature of queries to the Akosha platform had changed from complaints to other help services, it thought of converting to HelpChat. Akosha and HelpChat’s parent Coraza will apparently continue its B2B help desk software platform called OneDirect. HelpChat’s local and on demand services: HelpChat provides mobile and DTH recharge services, gadget tech support, travel ticket booking, holiday package guidance, coupons, deals, product search, stylist support, at home beauty services, movie tickets, gift orders and…

Please subscribe/login to read the full story.
Written By

I'm a MediaNama alumna from 2015-16 (remember TinyOwl?) now back to cover e-services like food and grocery delivery, app based transport and policies, platforms and media in India.

Free Reads

News

According to RazorPay, UPI Switch is able to solve a lot of the currently faced by currently existing UPI infrastructure, as well as added...

News

The declaration pointed out that end-to-end encryption will jeopardise the ability of tech companies to provide “lawful access” to data of suspected criminals on...

News

TCA's order stated that Meta combines the data of users who create Threads profiles based on their Instagram accounts without providing users with a...

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

Views

News

NPCI CEO Dilip Asbe recently said that what is not written in regulations is a no-go for fintech entities. But following this advice could...

News

Notably, Indus Appstore will allow app developers to use third-party billing systems for in-app billing without having to pay any commission to Indus, a...

News

The existing commission-based model, which companies like Uber and Ola have used for a long time and still stick to, has received criticism from...

News

Factors like Indus not charging developers any commission for in-app payments and antitrust orders issued by India's competition regulator against Google could contribute to...

News

Is open-sourcing of AI, and the use cases that come with it, a good starting point to discuss the responsibility and liability of AI?...

You May Also Like

News

Google has released a Google Travel Trends Report which states that branded budget hotel search queries grew 179% year over year (YOY) in India, in...

Advert

135 job openings in over 60 companies are listed at our free Digital and Mobile Job Board: If you’re looking for a job, or...

News

By Aroon Deep and Aditya Chunduru You’re reading it here first: Twitter has complied with government requests to censor 52 tweets that mostly criticised...

News

Rajesh Kumar* doesn’t have many enemies in life. But, Uber, for which he drives a cab everyday, is starting to look like one, he...

MediaNama is the premier source of information and analysis on Technology Policy in India. More about MediaNama, and contact information, here.

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ

Subscribe to our daily newsletter
Name:*
Your email address:*
*
Please enter all required fields Click to hide
Correct invalid entries Click to hide

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ