In the second part of the interview with Nitin Chugh, HDFC Bank's head of digital banking, he talks to us about the bank's plan to become an end-to-end digital bank which is also looking to provide loans on mobile devices and reducing loan approvals to five minutes and disbursal in 30 minutes. Answers to the questions have been edited for brevity: Read part one of the interview here: "IMPS transactions doubling almost every six-eight months” – HDFC Bank’s Nitin Chugh MediaNama: Aditya Puri's email which was sent to customers had mentioned food delivery too? What is the bank's plan in this space? You also have a large merchant presence in restaurants. How will you look at leveraging that? Nitin Chugh: He did not mean food delivery as a business, but he meant through apps like Chillr or through your wallet,…
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