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Uber launches cash-based on-demand auto service in Delhi

Online cab booking service Uber has launched an on-demand auto rickshaw service called uberAUTO on its platform in Delhi, which will allow users to book auto rickshaw rides in the city. Hired autos will ply at government approved metered fare and will have to be paid for in cash at the end of the ride. To use the service, users need to login on the platform and book an auto like a regular taxi. No booking charges are levied by Uber and users don’t need to have any balance in their Patym wallets either. As of now, fares can only be directly paid to auto drivers once the trip is complete. As an introductory offer, Uber will offer a free ride of upto Rs 300 on auto bookings in Delhi to new customers. Note that this move by Uber comes five months after Ola started piloting an on-demand autorickshaw service on its mobile app in Bangalore, allowing users to book auto rickshaw rides in the city in November. Ola, however, charged users a convenience fee of Rs 10 and had also introduced cashless payments for auto rickshaws. Uber on the other hand, which had exclusively partnered with Paytm to enable users make use of Paytm’s prepaid wallet to pay for their taxi rides, doesn’t offer this service for autos yet. Interestingly, when Ola launched its pilot, it was reported that the company was paying auto drivers Rs 10,000 per month on top of the fare, plus Rs 1,500 as mobile…

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