Today Railways Minister Suresh Prabhu is presenting the NDA government's first full Railway Budget. The Minister mentioned that the Railways Ministry received over 20,000 suggestions through social media and some of them have been incorporated into the budget. Is @sureshpprabhu first rail minister to admit he incorporated suggestions he got from social media? #RailBudget2015 — sunetra choudhury (@sunetrac) February 26, 2015 The Indian Railways plan to introduce: Unreserved tickets on smartphones: Indian Railways will enable booking of unreserved tickets on smartphones using debit cards. Unreserved ticket purchase made simplier through smart phones; debit cards - OPN 5 Min #RailBudget2015 Catch it live http://t.co/j59XNxsBc9 — Ministry of Railways (@RailMinIndia) February 26, 2015 Consumer complaint facility: Pan-India consumer helpline to be introduced from March 1, 2015. Passengers can call 138 for any queries. For security complaints, Passengers can call 182 (toll-free number). E-catering service: E-catering service to be introduced on 108 trains, and meals can be booked online through the IRCTC portal. The Minister mentioned that for this Indian Railways is partnering with a number of well-known food delivery services, though he didn't reveal any specific names. SMS alert service: Passengers will receive SMS alerts for train timimgs, including expected arrival times, delays, etc. SMS alert on mobile, customer portal promoting digital India campaign - Rly display network #RailBudget2015 — Ministry of Railways (@RailMinIndia) February 26, 2015 Multi-lingual e-ticketing portal: The Minister mentioned that a multi-lingual e-ticketing portal will be launched, however no further details were provided. Integrated customer…
