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Jet Airways starts testing mobile boarding passes


Jet Airways has partnered the Bureau of Civil Aviation Security of India (BCAS) and the Bangalore international airport (BIAL) and started testing mobile boarding passes on select flights from the Bangalore airport.

The pilot project kicked off on select flights from Bangalore to Mumbai and New Delhi from the 12th of this month. During the trial phase, passengers can use the digital barcoded boarding pass on their mobile phones to enter the airport, and can board flights directly after security checks, eliminating the need for paper boarding passes.

Jet Airways passengers will first need to check in at its website, or the the mobile app and opt for a mobile boarding pass, which the company claims to have been designed in-house and meets IATA standards and requirements. The airport has also installed mobile boarding pass scanners at the entrance, at security checkpoints and at the boarding gates, where passengers can then scan their boarding passes.

Jet Airways mentions that if the trial is well received, the airline will extend the service to all Jet flights. Note that Jet Airways had previously integrated Google’s personal assistant service Google Now for all flights booked on Jetairways.com and Jet Airways’s mobile apps in March last year. We had mentioned then that this integration would be much more useful if the government allows paperless boarding passes as well and also train security staff and other employees involved with ground handling on its use.

It’s worth noting that the Ministry of Civil Aviation had asked BCAS to develop a protocol to enable airline companies to issue barcoded boarding cards on mobile phones, back in March 2013. More on this here.

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In October last year, Air India had also launched a mobile app which enables users to book airline tickets while on the go. The app enables users to book domestic flights operated by Air India, check and view current and previous bookings, cancel bookings, request wheelchair and check in within 48 hours of departure, however it doesn’t allow mobile boarding passes.

It will be interesting to see if other airlines also tie up for such initiatives with the airport, as once mobile boarding pass scanners are installed, all airlines should ideally be able to use it with minor software upgrades. Most airlines in the domestic market currently have mobile apps, with various degrees of functionality.

Other developments:

Jet Airways had launched a new digital travel and business networking platform as a part of its website, called the Jet Airways GlobalLinker exclusively for small and medium scale enterprises (SMEs) in September last year. The service will provide SME business owners with preferential pricing for Jet’s airline business along with offers for hotel booking, car rental, business insurance, assistance services, telecom and business solution, events & group travel, domain name and website builder solutions.

Image source: Jet Airways

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