The SRS Group has forayed into e-commerce with the launch of its grocery vertical website, SRSgrocery.com. According to the company, it will soon launch other e-commerce websites, including ones in apparel and jewellery verticals. SRS grocery currently caters to users in Gurgaon, Noida and Faridabad. The website currently offers various items under the categories of fruits and vegetables, bread and dairy products, beverages, branded foods, grocery and staples, personal care, household, frozen food, imported and gourmet and organic. One of the biggest usp of the website it does not charge for delivery and has no minimum order requirement. Users can surf and add products to their carts without registration, although for checking out and placing the order, registration is required. Registered users can also login to track active orders, credit details, order history and update their contact details. The website also features a Wishlist, that can be compiled to list items ordered regularly. Placed orders are delivered the next day during one of the four delivery slots, selected by the user. According to the company, orders placed before 1:30 however, are guaranteed to be delivered the same day. The website allows for orders to be cancelled or partially cancelled up to 2 hours before delivery for refunds, while lets users return items during delivery for any reason, in exchange for store credit. SRSgrocery currently claims that users can place orders via the online portal, place order by phone and also through live chat on the website, although we spotted no…
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