The Delhi Traffic Police had launched an Android app that can be used to check traffic alerts, report vehicle theft, find auto fares among others.
Using the app, you can also find out whom to contact if your vehicle gets towed, lodge complaints against auto and cab drivers for misconduct and call emergency numbers. Meanwhile, the website has also been revamped and includes detailed information about traffic management like prosecution statistics, congestion points, areas prone to water-logging.
Considering the probability of spam messages, it makes sense to restrict direct updates from users. However, users do not have an option to notify or suggest information about traffic jams or accidents in the app. If police did not want to develop this feature from the ground up, it could have added it by using a service such as Waze. It is worth noting that police in Kochi have started allowing people to report traffic violations using WhatsApp, such an integration would have also be nice.
The app was developed by the IT Centre Police Head Quarters and it is also making similar app for iOS and Windows. Do note, that Delhi police had launched another app last month specifically for lodging complaints about lost documents.
The Delhi Traffic Police were among the first to go on Facebook (in 2010) and it issues regular updates on jammed spots, large vehicle breakdowns and diversion routes on the page. We noticed that the admin isn’t very interactive as most comments from Facebook users, however legitimate, have gone unanswered. We hope that the app churns up regular updates, but works more responsively.