Update: This Quora thread suggests that Delhivery's attempt to change contracts for Gharpay clients is causing problems: it apparently wants to charge customers for failed transactions, and failed transactions are defined by how many customers say no. Updated: In a fresh mail that went out following our story, Delhivery has acknowledged that their mail went out to a large set of Gharpay clients, which it needn't have done, and explained the issues that they are facing, both from a technological and an operational (contractual) standpoint. Do see the mail below. A Gharpay client did tell MediaNama that they find it strange and unfortunate that the services were being stopped with just a 6 hour notice. Yesterday: Logistics firm Delhivery appears to be facing some integration issues with Gharpay, which it had acquired a little over a month ago. The company has…
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