eBay India has launched a daily products section that includes food products such as beverages, snacks & nuts, among others (hat-tip- Shyam Somanadh @codelust).The section has a dedicated sub-domain (daily.ebay.in) and offers discount deals, as well. We observed that the Seller’s ID appears only on the check-out page and not on the product listing, making it appear as if eBay is selling these products directly, when it’s actually an importer who is selling them.
Portal: Users can log-in to the portal with their eBay login ID or register on eBay using their email address. The website includes products from categories such as beverages, snacks & nuts, breakfast, biscuits & cookies, canned & bottled food, sauces & dressings. The website also features a deals section where it offers products with discounts.
The website features an omnipresent search bar that scrolls down with the page. The search bar also provides suggestions once you start typing a query. Apart from that, users can also filter products by brands, price, cuisine type, and category on any product list page. Once you select a product, the site provides more information about the product, package size, brand, and whether the food item is veg or non-veg.
Users can also add the food item to their wishlist or share the product page with their friends on Facebook.
Shipping & delivery: For now, every product has a flat shipping rate of Rs 50 for a single order, however, the website offers flat shipping rate of Rs 145 when the user orders 3 or more items. eBay claims that all the items dispatched are assured for best for use at least before 3 months from the time of dispatch. For shipping, eBay has partnered with Blue Dart, so users will have to check whether Blue Dart provides shipping at their PIN code. eBay does not accept returns on these products, however, they are covered under the eBay Guarantee policy, where eBay assures a resolution of an issue within 20 days.
Different Checkout page: eBay daily uses the same checkout page as of eBay India’s website. However, the checkout is not an integrated one – let’s say you have already added items to your cart from ebay.in and at ebay daily and checkout; the checkout page won’t include both the items from ebay.in and ebay daily. You’ll have to pay separately for both products.
Users can pay using eBay’s Paisa Pay that sends pays the seller their money after they’ve received their order. ICICI, HDFC, and Citi Bank credit card users can also opt for EMI options. Strangely, after selecting a Navi Mumbai address ebay informed us that extra government charges may be applicable and need to be paid on delivery and an official receipt is provided. This was not the case with a Delhi shipping address.
Our Take: While eCommerce sites in India have done a good job of bringing international apparel brands to India, very few offer gourmet food products. Mumbai-based KeenBean Retail Pvt. Ltd had launched e-commerce portal Foodesto.com, which offers organic gourmet and specialty food items and kitchen accessories. Apart from that, there’s also gourmet food products and gift items recently went online with the launch of its e-store Gourmetco.in. We also hope that eBay daily also includes food products from local brands to offer users more variety (It was offering soap bars, last year).