The District Consumer Disputes Redressal Forum at Shimoga (Karnataka) has penalised Airtel for deficiency in providing Internet access when it blocked torrent sites earlier this year, following a Madras High Court Order received by Copyright Labs. Ruling in favour of the complainant, Vinay B, a resident of Shimoga, the consumer forum has directed Airtel to pay Rs 20,000 to the complainant (and pay interest at 9% per annum till date of payment), for deficiency in service and for causing mental agony, and Rs 2,000 towards litigation charges. A copy of the Court's order is available here. Complaint: Vinay B, a resident of Shimoga, filed a complaint against Airtel, alleging that while trying to access a torrent site from his mobile phone over a GPRS connection, he encountered the “Access to this site has been blocked as per court orders” message, in…
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