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Tata Teleservices Issues Genius #FAIL Statement Against Voice Telemarketing

Under criticism, and clearly identifiable as the one of the major sources of SMS SPAM (read: Mint here and here, MediaNama) Tata Teleservices (TTSL) is trying to shift public perception towards telemarketing calls. Hypocritically, TTSL is strongly condemning "these calls", suggesting that while voice calls are a nuisance, SMS SPAM is just disturbance. Their ridiculous justification: "emails and text intrusion, though not a happy intrusion are far more acceptable than telemarketing voice". I get 3-4 spam calls a month, and was getting 2-3 spam SMS' a day. You're asking me if I prefer one over the other? While it is easy to identify where SMS' are coming from (here's how), which is why TTSL gets much of the blame), one can't quite tell which telecom operator is servicing the call centers. But then, are there as many calls, as there are SMS'? But forget all that. Focus on the crowd-pleaser-statement, a work of genius: "Just because some of the glitterati do not find time to put their numbers into the NDND (National Do Not Disturb) registry, the system is not able to block by design such intrusion into their privacy." Bravo. With this one statement, TTSL has managed to antagonize me even more. I'm no glitterati, and have been on the Do Not Call Registry since September 11th 2007. I've been getting Spam SMS' from TM (Tata, Mumbai) and LM (Loop Mumbai). Frankly, TTSL is just drawing even more attention to itself. I have a quick fix suggestion for them: Put a price…

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Written By

Founder @ MediaNama. TED Fellow. Asia21 Fellow @ Asia Society. Co-founder SaveTheInternet.in and Internet Freedom Foundation. Advisory board @ CyberBRICS

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

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