In the month of August, 2010, the Indian Railway Catering & Tourism Corporation (IRCTC), which manages the online rail ticketing for the Indian Railways, handled around 10.8 million  transactions, of which 7.92 million were successful – a total of 79.03%. The number of transactions were up 8.83% month on month over July where it reported 9.9 million transactions, of which 7.9 million were successful. The number of failed transactions – whether due to IRCTC or its payment gateways, still remains very high, above 20% at 2.2 million, and has increased by 12.98%:

Payment Gateway specific information:

– SBI Debit Card:

– Accounted for 11.6% of total transactions, 10.4% of total successful transactions, with a 3.68% increase in the total number of failed transactions.

ICICI Payment Gateway:

Accounted for 9.4% of total transactions, and 9.54% of total successful transactions, with an 8.58% increase in total number of failed transactions


Total number of transactions rose to 518,096 in August, rising at 16.54%, following a 12.79% increase in July over June. 3.29% of total successful transactions belonged to Citibank as against 2.94% in June.

Accounted for 7.09% of total successful transactions as against 6.33% in July. Total Transactions stood at 770,997, up 17.85% over June 2010.


Total number of transactions were 39,016 as against 38,049 in June. AmEx accounted for 0.33% of total successful transactions as against 0.28% in July.

Cash Cards

Cash cards accounted for 16.9% of total transactions, and reported the much higher successful transaction rate that bank gateways. Cash Cards accounted for 18.9% of total successful transactions on IRCTC payment gateways. Among the cash cards:

– Itz Cash Card: 9.5% of total transactions, 10.76% of total successful transactions, and 4.7% of total failed transactions. The total number of Itz Cash Card transactions increased 4.6%, the number of successful transactions grew 2% and the failed transactions reduced by 10.73%.

– Done Card: 4.69% of total transactions, 5.03% of total successful transactions, and a 84.62% success rate.
– I Cash Card: 2.66% of total transactions, 3.14% of total successful transactions, and a 93.44% success rate.
– Oxicash: still early days, but just 7717 transactions on the Oxicash gateway, accounting for a miniscule 0.07 % of total transactions, of which only 42.9% (3827 transactions) were successful.

IRCTC Reports 2 Million Failed Transactions For July 2010; 9.9 Million Total