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IndiaMART.com Expands Offerings With HSBC, Monster, CC Avenue; Platform Approach? ABC Payments?

Online B2B Marketplace IndiaMart has tied up with HSBC, Monster.com, CC Avenue, E Mudhra and Sage to offer a suite of services to its existing customer base, at subsidized rates. On offer are trade accounts, recruitment solutions, payment gateway solutions, digital signature and ERP Solutions, at 20%-25% of the regular price. An Indiamart representative told MediaNama that these are yearly deals, and not on a revenue share basis, and more importantly, non-exclusive in nature. Thus, competitors like TradeIndia and Alibaba can also partner with these platforms to offer their services.

What’s on offer?

Payment gateway solutions from CC Avenue
Digital Signature from eMudhra: 20% off
Worldwide Tenders from TendersZeal: 25% off for a subscription
Recruitment Solutions from Monster: Upto 75% off
Trade Account from HSBC
ERP solutions from Sage: 50% off on ERP solutions

These are for members only, so one needs to sign up and sign in.

While on the face of it, these appear to be just promotions, this could serve as a differentiator for IndiaMart, despite the non-exclusivity: the broader trend has been a move towards platform services – it isn’t possible for sites like Yahoo and Facebook to run all services for their users on their own, and remain at the bleeding edge of innovation, so they’ve taken a platform approach and either (as in case of Yahoo) outsourced services to partners, or they’ve opened up their API to allow third party applications to address their user base. Trade sites like IndiaMart, which primarily serve as marketplaces for export houses, have customers have B2B customers with needs beyond that with IndiaMart can service. Our suggestion: add more services for your customers.

ABC Payments?

Also note the partnership with CC Avenue for payment gateway solutions: so why not IndiaMart’s own payment gateway company – ABC Payments? While the word was that ABC Payments was sold off over a year ago, “the buyer” doesn’t appear to have done anything with it since. The domain is still held by IndiaMart, and the company declined to comment on whether ABC Payments was sold off or shut down; we’re inclined to believe that it is the latter.

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Meanwhile – what’s happening with Alibaba? No Indian JV with Infomedia?


IndiaMart CEO Dinesh Agarwal On Competition From Alibaba & TradeIndia, Revenue Streams; Auctions & Marketplaces

Written By

Founder @ MediaNama. TED Fellow. Asia21 Fellow @ Asia Society. Co-founder SaveTheInternet.in and Internet Freedom Foundation. Advisory board @ CyberBRICS

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.



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