In an email sent out today to MotoMusic India users, Motorola has informed them that the service will shut down from the midnight of July the 15th, 2009. MotoMusic Australia shut down in February – the site had a more fervent adieu.
MotoMusic India has put up a notice asking its users to download all the songs purchased, back them up and redeem any vouchers and prepaid coupons before July 15th. Details in the email below.
In May, MediaNama had reported the shutting down of Soundbuzz, which powers MotoMusic, following which the company had confirmed the plans, and said that they are looking for potential buyers for the company.
Following up on our story, we had asked Motorola the following questions:
— Soundbuzz is in the process of terminating relationships with labels and distributors in India. In that context, what does Soundbuzz have in terms of business and assets, that may be acquired by a potential buyer?
— Secondly, it is mentioned that the company is exiting the Soundbuzz White Label business. Does that mean that the consumer storefront (Soundbuzz.com) will be retained?
Motorola declined to share details, saying that they’re in talks with potential buyers for Soundbuzz. They had acquired Soundbuzz in January 2008 for an undisclosed amount.The email sent out, in full:
Dear Motomusic member
Thank you for your support over the years.
We regret to inform you that the Motomusic music store will be closing down in July 2009.
The last day of operation for the store is July 15th, 2009. From midnight of July 15th, the store will not be available for purchases or redemptions and your account and previous purchases will not be accessible.
Before July 15th, we recommend that you visit your ‘Awaiting Downloads’ section and download all songs that you have purchased and not yet downloaded.
Further, please visit your ‘Purchase History’ page and ensure that all the songs you have purchased are available with you. We recommend that you burn these songs (in CD-Audio format using Windows Media Player or other compatible software media players) to a CD-R so that you have a back up of your tracks and can enjoy them over time. Further downloads or license re-issues will not be possible after July 15th, 2009.
Neither of the above sections will be accessible after midnight of July 15th, 2009.
Prepaid cards / Voucher redemptions:
If you have a Motomusic prepaid card or voucher that allows you to redeem from the Motomusic store, please do so before July 15th, 2009. After this date it will not be possible to redeem your balance.
Support and Customer Service
Please do follow the above instructions to ensure that you continue to enjoy your music well after the July 15th, 2009 date. You can also seek further information from the FAQs or via the Customer Support options mentioned below during the period until July 15th, 2009.
Customer Support options:
– Hotline number: Local city code + 39026686
– Email: email@example.com
– Contact US form
Once again, thank you for being a supporter, not just of Motomusic, but also of legitimate digital music.