Update 2: We've just received a response from Airtel: "Fair Usage policy is an internationally accepted norm among the global broadband operators. We have observed that few of our customers have been using an excessive amount of bandwidth, thus impairing the browsing experience of an overwhelming majority of broadband users. To ensure that all our customers enjoy the best quality broadband experience, we have introduced the Fair Usage Policy. This policy is aimed at encouraging responsible usage among the very few, who make inappropriate use of this service." Frankly, what Airtel and Tata Indicom are doing is - impairing the broadband experience for a few, in order to ensure a better broadband experience for others. Or as George Orwell might have put it - Some broadband users are less equal than others. Update: Some have mentioned that this isn't a net neutrality issue. Our opinion is based on points (a)(1) and (a)(4)(A) and (b)(2) of the US' Internet Freedom Preservation Act. Do leave a comment on whether you think this is against the principles of net neutrality or not. Original Story: For all the goodwill Airtel has generated with reliable broadband connectivity and prompt customer service, they've now instituted a "Fair Usage" policy that is anti-consumer and, in our opinion, goes against the principle of net neutrality. As of last quarter, Airtel had around 992,775 broadband subscribers - around 18.2% of India's limited broadband subscriber base, and offers services in 95 cities. Interestingly, Airtel's wireline ARPU was reported to have increased 11% year on year…
