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‘Will extend free preview offer if subscribers don’t get adequate experience’: Jio

Reliance Jio said that it may extend the period of its free welcome offer in case the management finds that “subscribers are not able to get adequate experience” of the promotional offer, while announcing its second quarter results (Q2 FY17). The company said that it is facing interconnection issues with some operators which subsequently reduced quality of service during the promotional period. While announcing its services in September, Jio said that it will offer unlimited data, national voice, video and messaging services for free until December 31st. However, it will not provide these free benefits to new consumers who get Jio SIMs after December 3rd; these consumers will have to opt for tariff plans. Additionally the company said that TRAI has acknowledged the tariff plans and other offers, and that it is in compliance with the prevailing regulations. Apart from this the company revealed that the Aadhaar-based authentication is now live across 4,100 cities and towns. The company’s consumer tech retail distribution store Reliance Retails claims to have sold over 3 million LYF smartphones during this quarter, and claims a network of 1,917 Reliance Digital and Digital Express Mini stores across the country. It also claims that over 500,000 independent retailers across the country have signed up with Jio to sell devices, recharge packs, etc. On call failures and interconnection While, announcing its Q2 FY17 results, Jio said it will use the welcome offer time period for resolving interconnection related issues it has faced with rival operators including Airtel, Idea…

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