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Cleartrip lets users lock prices for flight bookings

Cleartrip has launched ‘price lock’ feature which will let its users lock a flight booking price for a fee if their booking is confirmed from the user’s end. The price lock feature will basically “protect” the user from flight price fluctuations and cancellation and amendment fees. When I tried to make a flight booking, Cleartrip set this fee at Rs 390 but it looks like this fee may vary with different factors like flight, booking, travel dates, number of passengers etc. Price lock is available only on certain flights and can be used to lock the price for a few more days in which the users can confirm their booking. On choosing the lock fare option, the user has 2 choices: to pay before the lock expires or ignore the price lock and give up what you paid as the lock fee, saving the hassle of paying a cancellation charge etc since you haven’t yet paid for the booking. Currently, price lock is not available for Expressway bookings and sale and promotional fares. It is obviously non transferable. Cleartrip says that the feature’s upper limit cover is up to Rs 7,500 per passenger over the locked fare. If the fare increases above this amount, it will have to be paid by the passenger. However, there’s a chance of that particular flight being sold out and Cleartrip will offer an alternative flight in case that happens in the lock period. If an alternative flight cannot be found, the company will refund…

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I'm a MediaNama alumna from 2015-16 (remember TinyOwl?) now back to cover e-services like food and grocery delivery, app based transport and policies, platforms and media in India.

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