The 18 year old Indian Railway Catering and Tourism Corporation, or IRCTC as it is popularly known, has generated Rs 20,620 crore (~ $3.08 billion) in online ticketing with a profit after tax of Rs 130 crore ($19.5 million) from March 2014- March 2015, reports ET. This is up 34% from a year ago, when its revenue was Rs 15,410 crore ($2.3 billion), and a profit of Rs 72 crore ($10.8 million). IRCTC also posted income of Rs 1,141 crore ($171 million), including the sales of ticket service charge, Rail Neer bottled water, in house catering services and license fees from outsourced catering vendors. Its combined income from commissions on tickets, travel and tourism was Rs 670 crore ($100 million). ET cited Sandip Dutta, IRCTC’s PR manager as saying that bulk of the railway corporation’s sale was attributed to its interface and a robust process. It apparently upped the capacity of booking 2,000 tickets per minute to 7,200 tickets (which was in the works from at least 2013). Read about IRCTC's food tie ups here. According to an India Today report from August 2014, IRCTC was handling the booking of 7,000 tickets per minute, while 500,000 tickets were booked daily on IRCTC's online platform. It cited an IRCTC official who said that the company generated Rs 550 crore ($82.3 million by current Rupee value) in 2011-12, and touched Rs 900 crore ($134 million by current Rupee value) in 2012-13, looking to cross Rs 1,000 crore ($149 million) in 2014-14. At that time, over…
