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The government has been busy and has been pushing many of its services online, but this one’s surely going to be a hit with citizens. The National Informatics Centre has developed a new portal called myvisit.gov.in where citizens can book an appointment with government officials from central and state departments. So far the portal says that it has 84 departments with 4,873 officers on it and has had 40,057 visitors to departments.

MyVisit is a centalized cloud based application software and it is a can be installed in any government offices, ministries and Bhawans. The system facilitates each department and officers to easily manage their own visitors individually, by pre-approving or rejecting them. The system also has a dashboard where all daily visits to the departments are shown in along with visits information.

However, it is mandatory for citizens to have an Aadhar card for making an appointment.

The portal also says that people can book appointments with officials in public sector companies, but it seems so far there aren’t any officers who have signed up for it.

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Procedure to get an appointment

  • Prospective visitors are requested to submit the visit details in the prescribed format as shown in the Registration page. The visit details as entered (registration number, date of visit and approval status) are communicated to the visitor through SMS / email.
  • The visit requested will be authenticated or verified by the officer to be visited through this eVisitor operational at the Ministry.
  • The current approval status of the visit can also be enquired by the visitor on this website by entering registration number.
  • The status of visit approval / change in visiting time will be communicated to the visitor through SMS / eMail;
  • Visitor pass will be issued to the approved visitors after capturing a photograph at the reception counter.
  • If visitor is earlier registered at least once with this eVisitor, he / she can refer his / her old registration number, mobile number or personal details for quick registration of his / her current visit at the Reception Counter.

Other digital initiatives by the government

– The government last week launched a new portal for students to download school books and ebooks. The initiative called e-Basta is a portal where authorized school teachers can access the portal to compile course material and textbooks, and e-books as per a school’s preferences for each class.

– The department of electronics and information technology (DeitY) is looking to frame a policy (pdf) for adopting and developing open application programming interfaces (APIs) in government organizations to promote software interoperability for all e-governance applications & systems. The policy shall be applicable to all central government organizations and to those state governments that choose to adopt the policy.

– Earlier in March, minister for communications and information technology, Ravi Shankar Prasad, said that the government will also be working on an “Open software policy”and that  all proposals for e-governance projects will include a mandatory clause for considering open source software as a preferred option. DeitY had also released a framework (pdf) on open source software adoption in e-governance systems in September 2013.

– The government in 2013 had launched a pilot of its e-governance application store on apps.nic.in. The app store was designed, developed and hosted by the DeitY through NIC (National Informatics Centre). The apps submitted to the e-Gov app store will be used by various government departments and agencies at the Centre and in the States.