Twitter has announced improvements to its harassment-reporting process which includes issues like “impersonation, self-harm and the sharing of private and confidential information”. After streamlining the process to report harassment, the changes are expected to rolled out globally in the coming weeks.
Verification for blocked Twitter accounts
Starting today we’re rolling out an improved way to flag abusive Tweets. See how it works. https://t.co/Yf6cStz0z1
— Twitter Support (@Support) December 2, 2014
Temporarily banned users may need to verify their email or phone number in order to start using Twitter again, a report from The Verge said. Some users could also be banned permanently. Blocked account users will not be able to see the profile of a user who has reported the, the company announced in a blog post last December.
Twitter to process abuse requests faster
Twitter experiences over 500 million tweets every day. Tripling the size of its support team, Twitter now reviews 5x the reports from what it did previously, alongside updating its tools. The tools are not updated so that along with victims, bystanders can also report private information and impersonation abuse. Twitter says that the average response time has also dropped “significantly”, with a continuing drop, although the numbers are not public.
Along with Twitter’s rules that discourage impersonation, trademark and copyright infringement are also anti-abuse and anti-spam policies such as username squatting, selling usernames, targeted abuse and uploading of pornographic images in profile/header or background photos.