While the deal period or the financial details of the partnership were not disclosed, Snapdeal stated that it will offering its customers extended warranty packs, onsite support and remote assistance for different electronic products available on Snapdeal.com.
The company is currently offering extended warranty packs for mobile phones, tablets and accessories as well as one time on site repair support and remote assistance service for laptop and desktops with one year validity.
How does this work?
Traditionally, when a user buys any electronic product online or offline, they are entitled to an OEM (Original Equipment Manufacturer) warranty for a specific period of time, following which the consumer will have to pay the repair or replacement cost. However, in case the user purchases these extended warranty packs, it extends the term length of the manufacturer’s warranty along with the coverage and services provided during the warranty period.
That being said, its worth noting that once the user purchases these products, its necessary for them to register the voucher PIN within 30 days from the purchase date, on the WarrantyBazaar website.
Warrantify: While we are not sure if there are any other players in India which offers extended warranty solutions but Warrantify offers a platform which allows users to digitize all paper receipts and warranties from their purchases. The company currently offers a web app, iOS app and an Android app.
Other Snapdeal developments
In September 2012, Snapdeal had launched Brand Stores initiative, which allowed brands to create their own mini stores on Snapdeal.com, thereby pivoting from being a deals site to an online marketplace.
In May 2012, Snapdeal had inked its first telco deal with Tata Docomo to launch an SMS service called Deal Zone, which allowed Tata DOCOMO GSM subscribers to sign up for SMS alerts on products deals and services like restaurants, spas, electronic goods, fashion accessories, and personal care products.
Snapdeal had also acquired an online retailer of sports and fitness equipment Esportsbuy.com in April 2012 and launched its own sports section right after the acquisition. It had also shut down Esportsbuy.com nearly two months after the acquisition.