Software development firm Comp-U-Learn Tech India Ltd (CTIL) is looking to acquire a 51% stake in online health service company, Doctorstime Health Services Private Limited, which operates the portal Doctors Time, according to a BSE listing. The filing suggests that the firm is planning to seek approval from its board of directors for this acquisition, in a meeting scheduled on September 21, 2012.
Founded in February 2012, Doctors Time offers various healthcare related services like online booking of doctor appointments, alerts for patients about their next doctor visit, and online storing of medical records like prescriptions and diagnostics reports among others. According to the company website, Doctors Time was also planning to add doctor oriented services in the future, although there is no specific information on these services.
Booking Appointments: When we checked the website, we noticed that one could search for their preferred doctors based on various parameters like doctor’s name, specialization, and locality and book appointments either through the website or tele-booking. Doctors Time claimed that the service was currently available in Hyderabad and Secunderabad, and that it was planning to extend the service to more cities in the future.
Pricing: At the time of writing this article, the initial registration for doctors was free, although a popup on the website suggested that it will remain free for limited time only. For patients, the site offers two different subscription plans – Single (Rs 499) and Family of 4 members pack (Rs 999). It also offers an attendant service for an additional cost of Rs 1199, which allows one to hire people to accompany the patient to a doctor, in their absence. According to the company website, this cost includes the doctors fees, taxi fees among other charges and patients will not be charged any extra consultation fee in this package. Doctors Time had tied up with the payment gateway CCAvenue to manage its payments.
Other Players: In February 2012, Getit Infoservices had integrated a doctor appointment service within its listings through a new feature called “Book an appointment-Doctors Module”. The service was available on its website Getit.in and on its voice platform ‘Call Getit’ on 44444444 and allowed users to book an appointment with a doctor, based on their preferred location, timing, doctor’s reviews and ratings. The service also offered various doctor specific services like the ability to maintain a patient’s profile, manage the appointment status, venue of appointment, number of appointments, and the ability to plan their calendar based on the clinics/hospitals they visit, visit timings, and number of patients among others.
Besides this, Docsuggest also allows patients to search for doctors for specific ailments and enable them to book appointments with that doctor. The company claims to have operations in four Indian cities including Hyderabad, Bangalore, Delhi/NCR, and Mumbai and claimed to have listings from more than 10,000+ Doctors and Hospitals in its portal. Other players in this space include Eatherway and DrSupport.
Outside of India, Bharti Airtel had launched a similar service in Sri Lanka called e-Channeling which allowed its subscribers to book doctor appointments and medical checkups in Sri Lanka.
Aadhar Card JV: Along with this acquisition, CTIL is also seeking the approval of its board of directors to ink a joint venture deal with Sreeven Infocom, a Hyderabad-based e-Governance Company, to issue Aadhar Cards and for other e-Governance projects. While there is no specific details about the joint venture, its worth noting that Sreeven Infocom claims to be the first enrolment agency in India to launch Aadhaar project for AP Civil Supplies Department in Andhra Pradesh, under the guidance of UIDAI.