Updated: Why Google Is Offering Small Indian Businesses Free Websites & How Much It Costs


Update: a serious over estimation from us of how much this will cost Google. Their site states that Google is only paying for the cost of the .in domain name.

Earlier: A couple of years ago, a senior (now former) Rediff executive explained to me how they initially got advertisers on board: Rediff not only had to give banner space to advertisers, but it also had to create websites for the advertisers because they just didn’t have an online presence. Instead of just waiting for businesses to come online, Rediff and other publishers, as well as IndiaMart (which still creates websites for businesses) had to help the advertisers come online. That role, probably to a greater extent, was probably taken up by the agencies and the kind of people who, even to this day, advertise on the back of auto rickshaws that they charge Rs 1000 per HTML page for creating a website. They play a very important role of bringing businesses and potential advertisers online, though efforts are needed to also take some of these SMBs beyond

To coincide with Google’s Chief Business Officer Nikesh Arora’s (typically) quarterly visit to the country (for the Bharti Airtel board meeting) Google today announced a ‘India Get Your Business Online‘ initiative, offering free websites, domain & hosting services to small medium businesses in India. Google is targeting 500,000 small medium businesses in India to get online in next three years through this program, in partnership with HostGator, which will offer free support in creating, hosting and managing the website for a period of one year without any cost through its toll free call centers 1800-266-3000. The .in domain name is free for 1 year.

How Much Does This Cost Google?

Update: We were WRONG. Google is paying only the cost of the .in domain name, which at Net4India is Rs 149 for the first year. That’s Rs 7.45 crore, or about $1.75  million.

Let’s do the math: the cheapest ‘Hatchling’ hosting on HostGator is $81.72 (approximately Rs 4026), and this includes a .com domain registration for a year. If Google has given HostGator a guarantee of 500,000 registrations over three years (they mention this as a target, but we’re assuming a minimum guarantee), you can expect that they would have gotten a significant discount, especially if the sites aren’t expected to either take up too much space on a shared hosting, or garner too much traffic. At full cost, this would be $40,860,000 – around Rs 201.32 crore. At a 50% discount (if you’re a hosting service provider, tell us how much discount you would charge for this opportunity), that’s roughly Rs 100 crore, spread over three years.  

Why Is Google Doing This?

Apart from growing the market, which we mentioned earlier, Google would probably have the following incentive to do this:

2. Advertiser database: Google will be able to create (hypothetically) a registered database of 500,000 potential advertisers, alongwith their address, who they can pitch advertising products to in the future.

3. Increasing Ad Rates: Google’s keyword auction based benefits from competition. The more the competition for a particular set of keywords, the higher the ad rates. Our assumption is that once these businesses come online, Google may eventually offer than $100 in free online advertising, to help them drive traffic to their sites. They’ve been doing this intermittently for a while. Their hope, and probably that of HostGator, is that some of these advertisers will renew their contract and remain online.

4. Increasing Advertiser Fragmentation: The online advertising market is India is significantly agency dependent, and Google’s business has largely been agency driven, for which Google does offer some of them credit. Globally, the agency dependency (we’ve heard) is much lower, and smaller advertisers offer a good buffer. Google wants more advertisers on board and wants them to spend more, as is evident from the boisterous sales-driven approach of its current India Country Manager Rajan Anandan, who, we’ve heard, was handpicked by Arora for the job.

5. Increasing Marketshare: Google dominates both the Indian advertising market and search, and bringing more advertisers into the search business will help the company gain marketshare

Now it has been suggested by CUTS that Google’s dominance borders on being unhealthy for competition in search in India. Google corners a majority of advertising as well, and we think this initiative by Google will only help increase its dominance. The question you have to ask yourself is – why isn’t anyone else doing it? When did you last hear of Microsoft’s Bing doing anything significant to push search or advertising in India?

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  • http://iwillstudy.com Ritesh Ambastha

    Nikhil, 

    Thanks for this update. I am reading this news first time on medianama. Few points I wish to share:

    1. It’s certain that Google is killing business of small players – the so called local web designers and hosting providers in India. These local guys are carrying a legacy of bringing people/companies online. 

    2. I am unsure to find it disrupting the business of local players on a larger scale. Because they serve those who are not web savvy and who don’t wanna get their hands dirty here. 

    3. The success of this initiative will highly depend on how Google market this effort. People should know about http://www.indiagetonline.in/ 

    4. Indeed if Google succeeds in doing this, they are going to have huge benefits. You have pointed out exactly correct points. 

    5. No one is doing this? Yeah, look at their reach in the online search/advertisement domains in India. These players are still struggling to create an impact in India. 

  • http://lighthouseinsights.in/ Prasant Naidu

    Some interesting thoughts :) and i think it is an untapped market and google has made a bold move. would like to see what indian web designers are thinking of this move ?

  • http://twitter.com/joeonnet Jose Felix

    untapped market?? … Indiamart , Rediff and many others are serving this category for more than a decade . Even “free” is not new . Many B2B portals went bust during late 90′s doing almost the same :)

  • http://twitter.com/flipjoy FlipJoy

    That’s interesting for Google to be doing that. I still think the best traffic is from traffic exchanges. The best one out there is called http://www.trafficsolid.com – It’s completely free and takes only a couple seconds to get signed up

  • http://lighthouseinsights.in/ Prasant Naidu

    true rediff and other players are doing it :) the same has been also been pointed in the article. but when it comes from google for a year then definitely people will get curious with lot of eye balls.

  • SomeoneCool

    IndiaMART has over 500,000 SME websites. Wish Google the best of luck with getting these folks online. Free for the first year, no promotion support (some ad word credits I’m sure). MS tried this in the US some years back and then… poof.

  • Ronak Agarwal

    Interesting investment by Google. 

    1. This infact creates tremendous opportunity for small and mid sized companies to lure clients by offering them the same product but charging a fee for creating and maintaining it for a year. It opens a secondary market for such companies.

    2. Tried to use the product offering for one of my sites and the UI to build a site sucks and in no way are non-techno people gonna be able to do it on their own and the toll free support is just too cumbersome to ask for help. Google should partner with mid sized IT companies to offer support for building a website.

    3. The technical jargons like widget, heading (1 to 6) are just too much for a baniya to screw his/her head.

  • Sahiltrip

    it would be interesting to see how Google’s initiative works for them. The ground work of hand holding small and medium business to come online has already been done to a great extent by B2B portals like indiamart.com, etc.

  • Xman

    Completely Agree. The implementation , UI and copy is pathetic. Google should have done better work and of course I tried registering one of my sites and didnt even get a single mail that the domain has been created.

  • Anand Rai

    a typo in the Increasing Ad Rates point- 

    Google may eventually offer ‘MORE’ than $100 in free online advertising.

  • Anonymous

    Well Frankly speaking …no one does anything in free if there is no gain . So looking back at the same plan, which yahoo had done few times ago unfortunately didn’t work out fine. On the contrary , the people who are actually building this  website are running at loss..because it’s common perception of people that if yahoo or google is giving webpage at no or mimimum cost why are you not giving. Avoiding the intricacies of the matter…I think the market will suffer (Big fish eating small concept) and ultimately the consumer will be at loss.

  • Kashi

    the best place for .com domain registration is http://www.onlydomains.com

  • suntosh berajdar

    same service is running in india. its http://www.keepindiaonline.com so its not the first player in this field.